A multi-agent system that researches accounts, drafts outbound, and books meetings — with humans approving the moments that matter.
The challenge
Northwind Logistics needed to ship a ai agents capability without expanding their core engineering team. The work spanned product, data and ops — a typical seam where outcomes get stuck waiting on cross-functional coordination.
What we built
Working closely with their team, we delivered sales copilot · agentic outbound. The system uses AI Agents, RAG, Next.js, Postgres under the hood, was designed to be observable from day one, and handed over with documentation and runbooks rather than a vendor lock-in story.
Outcome
3.4× more qualified meetings — measured against a baseline taken in the first week of the engagement. The platform is in active use today and continues to be extended by their internal team.